Shipping policy
Shipping Policy
Last updated: March 2026
At Salty Laguna, we aim to process and ship all orders as efficiently as possible. Please review the details below carefully before placing your order.
Order Processing Time
All orders are processed within 1–2 business days unless otherwise stated.
Business days are Monday through Friday and exclude weekends and public holidays.
Orders placed on weekends or holidays will begin processing the next business day.
During product launches, promotions, or high-volume periods, processing times may be slightly extended.
Dispatch Date
If a product listing states “Dispatch begins on [date],” this means orders will begin leaving our warehouse starting from that date.
Dispatch does not mean delivery by that date.
Delivery time begins once the order has been dispatched and tracking becomes active.
United States Shipping
Estimated delivery time after dispatch:
5-10 business days
Delivery times are estimates and may vary depending on carrier delays, weather conditions, or peak seasons.
International Shipping
Estimated delivery time after dispatch:
7–15 business days
Customs processing times may vary by country and are outside of our control. Customers are responsible for any applicable duties or import taxes.
Tracking Information
Tracking details will be provided once your order has been dispatched.
Please allow 1–3 business days for tracking updates to appear in the carrier system.
Incorrect Address Disclaimer
Customers are responsible for entering the correct shipping address at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
Delays
While we work closely with our fulfillment partners and carriers, delivery delays caused by courier services, customs, or unforeseen circumstances are outside of our control.
We appreciate your patience and understanding.
Questions
If you have any questions regarding your order status before shipment, please contact us at: